The reschedule is the real cost
Meet Otto — the SingleRun agent. He texts the homeowner before you leave the shop, fills in the gaps, and sends you a prep brief, so the job stays on the calendar.
The math of one reschedule
Save one job a week from a mid-visit hardware-store run, and the numbers stop being subtle.
Truck roll, two tech hours, parts pickup, lost slot in the calendar, customer re-coordination.
Drive, pick, wait, drive back. The job that was supposed to wrap by noon doesn't.
Save one reschedule per week. The annual is the part your books will notice.
And that's before the goodwill — the customer who didn't have to take a second afternoon off, the sub who didn't get rebooked, the review you didn't lose.
est. from trade-services benchmarks ·
individual results vary
The pain
An afternoon lost to a hardware-store run for the bit you didn't know you needed.
A job that slips because the tech showed up under-equipped and the homeowner went with the next guy.
Every quote you wrote on three lines of context and one assumption.
How it works
Text Otto the shorthand you'd send your partner. He reads it, decides what's missing, and asks you about the parts only you would know.
Warm intro, names you, asks for a couple of details and one photo. No login. No app. Customer texts back like they would a friend.
Job summary, the right materials grouped by why, and anything the agent couldn't verify flagged for you to catch on arrival.
Trade-aware, not trade-configured
No per-trade setup. Otto reasons about each job from first principles — the same way you'd interrogate a vague description from a customer. He already knows where the gotchas live.
A customer sends a photo of the back of the house. Otto spots exposed brick and knows masonry bits + Tyvek screws are non-negotiable.
Customer sends a photo of the panel. Otto reads the available breaker space and amperage headroom before you load the van.
Customer texts a photo of the existing setup. Otto checks gas line size and venting before you confirm the model number.
The whole crew on the same page
One message to Otto fans out to your helper, your apprentice, and the sub you booked for 10. They reply how they reply — emoji, a sentence, a question. Otto routes the answers back to you.
Where it lives
The homeowner doesn't install anything, doesn't make an account, doesn't get redirected to a portal. They get a text.
Visible judgment
Otto shows his work — which gaps matter, who can answer, and what he can't decide on his own. Not an auto-responder.
Works for
The same flow runs across trades — no per-trade setup, no playbooks to configure. Otto reasons about each job from scratch.
Private beta
Join the waitlist. We're onboarding a handful of contractors a week.